FAQ

Q. Do I need an appointment to sell to Pinwheels?

A. Nope! Bring your items in any time and we’ll go through them while you wait.

Q. Does Pinwheels buy clothing seasonally?

A. Yes! Due to our cozy quarters, we typically only buy clothing for the current season (although exceptions are made for designer/highly sought after brands). We buy rainboots, raincoats, swimwear, and costumes year-round. Our buying/stocking schedule is as-follows:
Winter: October – January
Spring: January – April
Summer: April – July
Fall: August – October

Q. Are there items that Pinwheels does NOT take?

A. Due to liability, we do not take car seats, booster seats (for cars), breast pumps (prohibited by the FDA), cribs, most vintage toys, and any recalled items. We also pass on stuffed animals (with the exception of puppets), toy weapons, and most crib bedding.

Q. Are there clothing brands that Pinwheels does NOT take?

A. The following are children’s clothing brands that we do not accept: Carters (with the exception of like-new fleece-footed pajamas), Old Navy, The Children’s Place, Okie Dokie, Target (Circo, Genuine Kids, Cat & Jack, Art Class, Just One You, etc.), Walmart (Jordash, George, Faded Glory, etc.), Babies R Us (Koala Kids, Kardashian Kids, etc.), First Impressions, Vitamin Kids, Kids Korner, and most other “big box” store brands.

Q. Why doesn’t Pinwheels accept certain clothing brands?

A. There are a few reasons we’re extra selective with our clothing brand choices: mainly, our space is limited, so we like to fill it with the highest quality items we can get. Secondly, the affordable nature of “big box” store prices limit resale profitability. Lastly, we strive to carry the most durable, quality second-hand items; we have to be picky in selecting pieces that will stand the test of time.
We want your shopping experience at Pinwheels to be filled with unique, fun, and exciting finds!
If you have a brand you are uncertain about, please feel free to bring it by. We’re happy to take a look at anything you think we might be interested in.

13579
y6rVGbx
Q. Does Pinwheels buy children’s underwear, training pants, socks, and tights?

A. Yes, gladly! We just ask that they are in like-new/very-gently-used condition.

Q. Does Pinwheels wash the clothing before putting it on the sales floor?

A. No, we don’t. However, we do use a chemical-free industrial steamer on all our clothing before hanging it on the racks. This ensures that every garment looks its best, is odor-free, and gives our eagle-eyed employees another chance to inspect it before it hits the sales floor.

Q. How do you determine the pricing of my consignment items?

A. We base our prices on the original retail price of your item, and factor in the quality of its current condition. Most gear is priced at 50% off the original retail price. Maternity clothing is typically priced at 50%-75% off retail. If an item is new with tags or is still in its packaging/box, we will price it higher to reflect the current condition.

Q. Do you sell gift certificates?

A. We sure do! They make great baby shower gifts!

Q. Does Pinwheels ever have sales?

A. Yes, but with the exception of our annual sidewalk sale in July, they’re usually random. The best way to stay informed on upcoming sales is to follow us on social media.
http://www.facebook.com/pinwheelsresale
http://www.instagram.com/pinwheels.resale

Q. Does Pinwheels offer discounts or a reward program?

A. Yes! As a thank you for opening your heart to the children in our community, we gladly offer a 10% discount to foster parents. We also give 10% off to teachers who’d like to purchase items for their classroom.
A reward program for frequent & loyal buyers is currently in the works! Stay tuned for more info.